SG Platform Account Senior Executive

Vendor Acquisition

·       Identify, prospect, and onboard new sellers/brands to the platform across priority categories.

·       Conduct market research to identify gaps and opportunities for assortment expansion.

·       Pitch platform value propositions to potential vendors and negotiate commercial terms.

·       Lead end-to-end vendor onboarding, including documentation, system setup, and training.

·       Build a strong pipeline of potential sellers through outreach, networking, and partnerships.

Vendor Account Management

·       Serve as the primary point of contact for assigned vendors, ensuring their business performance and satisfaction.

·       Develop strategic growth plans for each vendor to drive GMV, assortment depth, and operational excellence.

·       Monitor vendor performance metrics (sales, fulfilment, pricing, cancellations, content quality) and identify opportunities for improvement.

·       Collaborate with vendors to optimize product listings, enhance content, and improve discoverability.

·       Resolve operational issues related to orders, logistics, payments, and system integrations.

Business & Operations

·       Analyze category and account data to identify trends, risks, and opportunities.

·       Work with E-commerce and Marketing teams to plan campaigns, promotional activities, and seasonal events for vendors.

·       Partner with cross-functional teams (Operations, Finance, Customer Experience) to support vendor performance and resolve customer issues and queries.

·       Ensure vendors comply with platform policies, pricing guidelines, and service-level standards.

Negotiation & Commercial Management

·       Negotiate pricing, commissions, promotional funding, and commercial agreements.

Job Requirements

·       Diploma/Degree in Business Management/Studies or equivalent

·       At least 2 years of relevant working experience in an account management executive position

·       Experience and knowledge of the e-Commerce space is a plus

·       Mirakl system experience is a plus