Customer Support Executive

Key Responsibilities

- Handle customer enquiries and provide day‑to‑day support

- Prepare quotations, sales orders and follow up deliveries

- Coordinate with production, planning and technical teams

- Handle customer issues, feedback and follow up actions

- Support marketing collaterals (brochures, slides, catalogues)

- Assist in customer visits, exhibitions and seminars when required

- Provide basic product support (training provided)

Requirements

- Diploma or Degree (Business or related field)

- Minimum 1 year experience in customer service, sales or manufacturing

- Good communication and coordination skills

- Language requirement: able to communicate in Mandarin (spoken and written) to support Mandarin‑speaking customers

- Fresh graduates with relevant internship exposure may be considered