Description
Company Profile:
5G Max Pte Ltd is a Singapore-based logistics firm specializing in First-Mile/Last-Mile Delivery, Warehousing, and Nano Pod Fulfillment. Our mission is to transform the industry from 'last mile delivery' to 'last hundred meters delivery' through intelligent technology and operational transformation.
Position: Warehouse Operation Manager
Location: 15 Changi South Street, S486068
Working Hours: 5.5 days work week
Compensation: SGD 8,000 - 12,000 /month
Key Responsibilities
1. Strategy & Growth
Design and scale e-commerce logistics solutions (fulfillment, last-mile, returns). Drive top-line growth, profitability, and expand the operational network.
2. Operations Management
Oversee all warehouse processes (receiving, storage, picking/packing, dispatch), ensuring accuracy, speed, and compliance (SOPs, 5S, safety).
3. Performance & Finance
Track and report critical KPIs (accuracy, fulfillment time). Manage operational costs, collections, inventory control, and asset management.
4. Leadership & Relations
Lead, motivate, and develop staff. Act as the primary contact for key clients, manage complaints, and oversee supplier/contractor performance and cost negotiations.
5. Process Improvement
Implement process improvements, collaborate with Senior Management on branch strategy, and ensure seamless service efficiency with Customer Service.
Requirements
At least 5 years of logistics/warehouse management experience.
Strong knowledge of e-commerce platforms (Shopify, Lazada, Shopee, Amazon) and system integrations (WMS/TMS/ERP).
Proven client engagement, contract management, and negotiation skills.
Excellent leadership, problem-solving, and communication skills.
Familiarity with ISO, WSH, GDP/GMP, or other compliance standards is an advantage.