[WangNoi] - Senior Associate, Senior Inventory Lead

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

About the Team:

Manage and control cycle count, replenishment including improve inventory accuracy with internal and external department

Job Description:

• Manage cycle count, troubleshooting and replenishment(pick face and storage) process to improve productivity and accuracy.


• Monitor all warehouse processes to minimise damage, missing and expired items in the warehouse and do stock adjustment to maximise inventory accuracy.


• Summary damage, missing and expired stock and adjust in WMS on a monthly basis. 


• Provide monthly or quarterly cycle count reports to sellers based on their requirement.


• Analyse & troubleshoot problems and continuous improve of inventory and warehouse concerns


• Manage cycle count plan and process to comply with cycle count compliance.


• Manage damage  and write off stock to comply  with finance and auditor standards.


• Manage stock in pick face and storage to minimise pickpath for picking and complete outbound SLA.


• Prepare manpower for D-day and all campaigns to make sure the warehouse can complete SLA. 


• Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success


• To perform any other duties assigned by Manager

Requirements:

• Bachelor’s Degree or higher in Logistic management, supply chain or any related field 


• At least 5 years of working experience for Inventory management (e-commerce is highly preferred)


• Experience in Inventory Cycle Count will be advantage


• Be able to communicate in English  


• Problem solving skills and Conflict management


• Ability to work under deadlines and pressure


• Good interpersonal, communication and negotiation skills.


• Good team player


• Proficient with Microsoft Excel 


• Able to work on shift and day-off when required