TikTok MCN – Operations Manager (Livestream & Creator Commerce)

🚀 Role Overview

We are looking for a highly driven TikTok MCN Operations Manager to manage end-to-end livestream operations, working closely with live hosts (streamers), merchants, and internal teams to drive sales performance and campaign success.

This role is ideal for someone who understands TikTok LIVE, e-commerce conversion, and creator management and can execute both strategy and operations.

• Plan, execute, and oversee end-to-end TikTok LIVE campaigns
  


• Coordinate livestream schedules, run-of-show, and content flow


• Ensure smooth execution during LIVE sessions (timing, engagement, sales push)


• Monitor LIVE performance and troubleshoot in real-time

• Recruit, onboard, and manage TikTok livestream hosts (KOLs / streamers)
  


• Train hosts on product knowledge, scripts, and selling techniques
  


• Guide hosts on content delivery, engagement tactics, and conversion strategies
  


• Track host performance (GMV, CTR, engagement rate)

• Work closely with merchants to plan promotions, bundles, and offers
  


• Align on campaign objectives (sales targets, traffic goals)


• Coordinate product selection, pricing strategy, and inventory readiness


• Ensure all promotions are properly reflected during LIVE sessions

• Monitor and analyze livestream KPIs (GMV, traffic, conversion rate, AOV)
  


• Generate post-campaign reports and insights


• Identify improvement areas and optimize future campaigns


• A/B test different livestream formats, scripts, and offers

• Set up livestream campaigns within TikTok Seller Center / backend tools


• Coordinate with marketing team for traffic generation (ads, content, affiliates)
  


• Ensure all assets (scripts, visuals, links) are prepared before LIVE


• Manage backend operations such as product linking, vouchers, and checkout flow

• Develop high-converting livestream strategies (hooks, storytelling, urgency tactics)


• Plan promotional angles (flash deals, limited offers, bundles)


• Work with creators to improve viewer retention and engagement
  


• Stay updated with TikTok trends, algorithm changes, and competitor activities

• Work with internal teams (marketing, creative, tech) for campaign execution


• Liaise with external partners (MCNs, agencies, influencers)


• Ensure alignment between traffic → livestream → conversion funnel
  

• Livestream GMV & revenue growth


• Conversion rate & average order value (AOV)


• Viewer engagement & retention rate


• Number of successful livestream campaigns


• Creator performance & retention

• Experience in TikTok LIVE / e-commerce / MCN / social commerce
  


• Strong understanding of livestream selling mechanics
  


• Hands-on experience with TikTok Seller Center or similar platforms


• Data-driven mindset with strong analytical skills


• Excellent coordination & communication skills


• Fast-paced, execution-focused, and results-driven

• Experience managing TikTok Shop / Affiliate programs
  


• Background in e-commerce, retail, or F&B campaigns
  


• Familiar with automation tools (e.g., WhatsApp CRM, omnichannel systems like MiniChat Pro V2)
  


• Experience running paid traffic to livestreams
  

• Be part of the fast-growing TikTok commerce ecosystem
  


• Work on real campaigns with creators & brands
  


• Opportunity to build and scale a full MCN operation
  


• Exposure to AI-powered omnichannel marketing systems