SPX Express - Intern - Buyer Self Collect Locker Project
Shopee
Description
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
Join our SPX BSC Locker team and gain hands-on experience in building and scaling a nationwide logistics network. This role offers exposure to data analytics, business operations, and on-ground expansion strategy—perfect for someone who enjoys working with data and seeing real-world impact.
Job Description:
About the Role
Join our SPX BSC Locker team and gain hands-on experience in building and scaling a nationwide logistics network. This role offers exposure to data analytics, business operations, and on-ground expansion strategy—perfect for someone who enjoys working with data and seeing real-world impact.
Key Responsibilities
1. Data Management & Analysis
Consolidate and clean data from multiple sources to build and maintain a master database of potential locker locations and partners
Ensure data accuracy, consistency, and usability for business decision-making
Support basic analysis to identify high-potential areas for expansion
2. Lead Generation & Tracking
Assist in sourcing and qualifying potential leads for locker deployment
Track lead conversion funnel (from outreach → onboarding → activation)
Maintain dashboards or trackers to monitor performance and identify gaps
3. Market Research & Expansion Support
Conduct research on competitor presence, location viability, and footfall trends
Identify strategic locations (e.g., retail hubs, residential areas) for locker placement
Support the team in pilot projects and expansion initiatives
4. Process Improvement
Identify inefficiencies in current workflows (data tracking, lead management, etc.)
Propose and implement simple process improvements or automation (e.g., Google Sheets, dashboards)
Requirements:
- Strong attention to detail and comfortable working with data (Excel / Google Sheets)
- Analytical mindset with problem-solving skills
- Proactive, curious, and willing to learn
- Good communication skills and ability to work independently