Sales Support Executive (Cybersecurity)

Company Description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

Job Description

Sales Support & Operations

• Monitor and track all sales opportunities across the pipeline; ensure accurate status updates and follow-ups
• Track customer contracts and third-party vendor maintenance/license renewal dates and proactively notify internal teams to follow-up
• Prepare quotations and cost sheets, including sourcing and comparing multiple vendors’ quotes to support competitive pricing strategies

Reporting & Insights

• Collate, analyze, and report on sales metrics, forecasts, and revenue performance to provide actionable insights to the team and management
• Maintain up-to-date and accessible sales dashboards, trackers, and reporting files

Business Development Support

• Collaborate with practice leads to support product launches, including creating tools (e.g., sizing tools), presentation slides, and related prep work.
• Assist in preparing and maintaining sales collateral such as pitch decks, product slides, and case studies.
• Contribute to business development initiatives by providing operational and research support.

Administrative & Process Management

• Support Cyber Sales staff onboarding / offboarding
• Work with People & Culture (P&C) to track staff certifications and trainings
• Plan and coordinate annual Sales Kick-off (SKO) and periodic team bonding sessions
• Continuously review current sales processes; propose and implement improvements using tools and software to enhance workflow efficiency and data tracking

Qualifications

• Candidate must possess at least a Degree in Business Administration or Information Technology - related studies with at least 2 to 5 years of relevant experience in sales operations, business support, or a similar role.
• Proficient in Microsoft Office applications especially Excel and PowerPoint.
• Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks.
• Working knowledge of SAP and project management systems preferred.
• Working knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, and Office 365.
• Demonstrates good communication and listening skills.
• Result-oriented with strong problem-solving skill, meticulous, proactive and resourceful.
• Highly organized, proactive, able to manage multiple priorities and meet business SLA.
• Able to collaborate and influence internal and external partners/stakeholders
• Strong leadership, interpersonal and conflict resolution skills

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.  

Together, we make the extraordinary happen.  

Learn more about us at ncs.co and visit our LinkedIn career site. 

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.