Sales & Marketing Executive (Freight Forwarding)

Job Description:

• Make outbound calls to prospective and existing clients daily — this is a phone-first role

• Build rapport quickly with strangers over the phone and in person

• Negotiate pricing, terms, and service expectations directly with clients and vendors

• Prepare quotations and proposals, and follow up consistently to turn conversations into confirmed business

• Handle objections and pushback professionally — not every call goes smoothly, and we need someone who doesn't give up after one "no"

• Work closely with our operations and pricing teams to ensure smooth shipment execution

• Learn the fundamentals of freight forwarding — Incoterms, air/sea rate structures, customs documentation — through structured on-the-job training

• Maintain accurate client and pipeline records in our CRM and quoting system

Job Requirements:

• Min Diploma / Degree in relevant field

• Some experience with telemarketing, cold calling, customer service calls, or any role involving direct phone/in-person conversations with strangers (sales, appointment setting, surveys, debt collection, etc.)

Phang Chi Kwan Reg No: R1652832

The Supreme HR Advisory Pte Ltd EA No: 14C7279