Sales Executive

Job Summary: We are seeking an highly motivated, and detail-oriented Sales Executive to support our operations. This role involves managing day-to-day office functions, managing customer inquiries, processing orders, and ensuring smooth administrative processes.

Key Responsibilities:

• Assist in daily operations and e-commerce fulfillment.


• Develop and manage sales strategies to grow B2B and B2C customer base


• Build strong relationships with corporate and retail clients


• Monitor market trends and competitor activities


• Facilitate the order process from start to end (Order processing, invoicing, and completion)


• Work closely with internal teams to ensure smooth order fulfillment


• Respond to customer inquiries, providing timely and accurate information


• Assist customers with order placements, modifications, and cancellations.


• Communicate customer feedback, update databases and customer records


• Communicate with drivers and resolve missed/unfulfilled deliveries.


• Monitor and address issues related to order fulfillment and shipping.


• Experience in ERP systems such as processing invoices, e.g. AR/AP, will be an advantage.


• Liaise with the Warehouse Team on stock inventory when necessary.


• Execute general administrative duties, filing, and scanning on a daily basis.


• Provide administrative support to office and team as required in a timely, proactive, and diligent manner.

Requirements:

• Diploma/Degree in Business Administration, Marketing, or related field.


• Minimum 1-2 years of experience in Sales, Marketing or E-Commerce environment.


• Proficient in Microsoft Office, Google Sheets, and familiarity with E-commerce platforms.


• Strong organizational and multitasking skills.


• Excellent written and verbal communication.


• Positive attitude and willingness to learn.


• Willing to work 5.5 days (Mon to Fri 8am to 5pm, Sat 8am to 12pm)