Sales Coordinator cum Customer Service

• Up till $2,800 + Bonus + AWS

• Well Established Company

• 5 days work week only

• Minimum Diploma in any discipline.

• 1 year of customer service experience

RESPONSIBILITIES:

• Customer Support and Communication: Respond promptly to customer inquiries, handle inbound calls and emails professionally, and ensure high customer satisfaction.

• Coordination and Administrative Duties: Collaborate with warehouse staff, follow management directives, and perform daily administrative tasks efficiently.

• Supporting Retail Stores : coordinating with retail team to support with order processing, allocating free gift and marketing materials

• Customer Order Processing: Process and follow up on customer orders, including quotations, pricing, availability, and shipment confirmations.

• Reputation Management : Monitor and address customer reviews and feedback to maintain a positive brand reputation.

REQUIREMENTS:

• Minimum Diploma in any discipline.

• 1 year of customer service experience

• E-commerce experience is a plus.

OTHER INFORMATION:

• Location                                    : Tai Seng

• Working Days/Hours           : 5 days

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.