Retail Operations Admin

Responsibilities:

1. Retail Operations Support

·       Prepare and submit applications for relevant licences and permits (e.g., SPF, SCDF, HDB, Town Council or other regulatory bodies as required).

·       Compile documents and information needed for inspections, approvals, and compliance submissions.

·       Prepare reports or forms required by Operations.

·       Liaise with Outlet Managers/government agencies on operational updates, follow-ups, and issue resolution.

2. E-commerce Support

·       Monitor online orders, delivery timelines, and customer enquiries.

·       Coordinate with Operations on stock availability and order fulfilment.

·       Manage products on ecommerce platform

3. Communication and Coordination

·       Work closely with internal departments such as HR and Finance.

·       Draft memos and updates for Operations.

·       Maintain proper filing and records of contracts, licences, and operational documents.

·       Carry out any other tasks assigned by management to support overall operations.

Requirements:

·       Diploma holder with no experience in any discipline are welcomed to apply

·       Good team player, self-motivated, service oriented and possess a pleasant disposition

·       Able to multitask, handle stress in fast paced environment and work within timeline

·       Proficient in computer software for office applications such as Microsoft Word, Excel, and PowerPoint

·       Bilingual in English and Mandarin is preferred to liaise with contractors and internal stakeholders

Work Location: Mandai Link