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Program Manager (English Speaker)

Concentrix

Full Time Pasir Panjang, Central Region Mid Level Competitive
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Description

JOB RESPONSIBILITIES


1. Direct Support to Sales Manager & Team



  • Partner closely with the APJ Sales Manager to operationalize strategy, manage execution, and improve team performance.


  • Manage weekly sales rhythms (WBR’s, MBR’s, QBR’s, pipeline reviews, team meetings).


  • Improve SDR and AE productivity through optimized workflows, tools, and processes.


  • Act as the “glue” between sales and internal teams to remove blockers and enhance alignment.



2. Sales Process & Efficiency Improvements



  • Map, audit, and improve end-to-end sales processes (lead flow, qualification, handoff, pipeline progression).


  • Identify bottlenecks or inefficiencies and drive process re-designs.


  • Lead change-management efforts to ensure adoption of new processes, tools, and systems.


  • Standardize APJ-wide sales motions and ensure consistent execution across the team.



3. Sales Program Management



  • Design and launch regional programs to boost pipeline generation, lead conversion, and account penetration.


  • Ownership of outreach cadences, qualification frameworks, playbooks, and sales motions.


  • Work with cross-functional partners to execute campaigns, run initiatives, and track performance.



4. Data, Insights & Reporting



  • Provide actionable insights on pipeline health, conversion metrics, seller productivity, and campaign impact.


  • Work with BI Analyst to design sales dashboards and reports for the Sales Manager and leadership.


  • Support forecasting, quota setting, and territory planning for the SDR and AE teams.



5. Cross-Functional Stakeholder Collaboration



  • Work with Marketing on lead routing, event-driven campaigns, and pipeline acceleration.


  • Partner with RevOps on CRM improvements, tooling, data hygiene, and system alignment.


  • Collaborate with Product and Solutions to relay customer feedback and align on product updates.


  • Align with Sales Enablement and Training Specialist on training strategies, sales execution improvement process.




REQUIRED QUALIFICATIONS



  • 4–7+ years in Sales Operations, Sales Programs, Revenue Operations, or similar roles.


  • Strong experience enabling SDR and/or AE sales teams.


  • Able to translate problems into processes and drive measurable improvements.


  • Excellent project management, communication, and stakeholder-management skills.


  • Competent in CRM (Salesforce), sales engagement tools, and analytics platforms.


  • Highly collaborative and able to work cross-functionally in a fast-moving environment.




PREFERRED QUALIFICATIONS



  • APJ experience supporting multiple countries.


  • Experience in AI, SaaS, enterprise tech, or high-growth environments.


  • Strong understanding of lead management, pipeline hygiene, and forecasting.


  • Comfortable with ambiguity and building processes from the ground up.




OTHER INFORMATIONS



  • Permanent position


  • Working Arrangement: Fully on-site


  • Working Hours: Monday-Friday


  • Office Location: 80 Pasir Panjang Rd, #15-83 Mapletree Business City II, Singapore 117372




Privacy and Information Security



  • Adhere security requirements in the process.


  • Protect the privacy of personal information.




If this sounds like an interesting opportunity, hit apply!




  • Only shortlisted candidates will be contacted

About Concentrix

Description pending