Product Planner
Chan Brothers Travel Pte Ltd
Description
To support the expansion of our China Department, we are seeking passionate and dynamic individuals to develop and promote trendy and experiential travel products catered to young families and free & easy travellers.
Responsibilities:
Survey travel market trends and identify opportunity areas to develop innovative and experiential travel products catered to evolving customer preferences
Develop and manage tour itineraries, travel packages, and related product offerings for Free & Easy (F&E), FIT, and experiential travel segments
Maintain good and professional working relationships with operators, suppliers, airlines, hotels, and other trade partners
Update tour package details, itineraries, and related pricing on the company website on a timely basis
Provide strong operational and product support to sales teams to ensure smooth delivery of customer service
Monitor sales performance and inventory utilization, and provide regular updates and reports to Management
Conduct product briefings and prepare sales kits for roadshows, travel fairs, and promotional activities
Liaise with Marketing Communications and eCommerce teams on advertisements and promotional campaigns across print and digital platforms
Support the planning and execution of marketing campaigns and promotional content across social media platforms such as Facebook, Instagram, YouTube, Xiaohongshu and other digital channels
Keep abreast of travel trends, customer preferences, and competitor activities within the travel industry
Any other ad-hoc duties as assigned
Requirements:
Degree or Diploma in Tourism and hospitality management related studies
Experience in F&E or FIT travel is preferred
Basic knowledge of airline and ticketing
Proficient in computer systems and office software
Possess analytical skills and ability to conceptualize innovative ideas
Demonstrated ability to work effectively in a fast paced, results-driven, team-oriented environment
Fluent English and conversational Mandarin preferred as the incumbent is required to liaise with Mandarin speaking stakeholders & customers
Familiarity with and knowledge of digital and online marketing methods is beneficial
Entry-level candidate with relevant Diplomas are welcome to apply