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Description
This role owns platform operations, interaction management, and growth execution for a high-traffic consumer digital platform. You will be the go-to owner for platform stability, continuous improvement, and cross-functional delivery, with a strong hands-on bias toward execution and problem-solving.
The role spans both mobile and web platforms, with primary focus on mobile experiences.
Key Responsibilities
- Own day-to-day platform operations across mobile and web, including issue resolution, release coordination, and platform governance
- Drive in-platform growth and engagement initiatives to improve user activity and retention
- Translate business and user needs into clear, actionable requirements for engineering and delivery teams
- Coordinate enhancements, fixes, and launches across internal stakeholders and external partners
- Ensure launch readiness through testing, validation, and post-launch monitoring
- Use data and experimentation to track performance, optimise engagement mechanics, and guide prioritisation
Ideal Candidate Profile
- 5+ years of experience in platform management, growth, engagement, or adjacent product-focused roles
- Hands-on experience managing end-to-end delivery and day-to-day operations of a consumer digital platform
- Strong understanding of technical dependencies and effective collaboration with engineering teams
- Experience driving user growth initiatives in consumer-facing products
- Highly execution-driven, detail-oriented, and comfortable operating with limited structure
- Entrepreneurial mindset with strong problem-solving and decision-making ability
- Proven individual contributor who thrives in fast-paced, high-ownership environments
What’s on Offer
- High-ownership role with meaningful autonomy and decision-making responsibility
- Direct impact on scaling and evolving a core consumer digital platform
- Broad exposure across platform operations, growth initiatives, and cross-functional delivery