Product and Partnerships Lead

Job Description

Role: Product & Partnerships Lead

Role overview

ELLO is building an AI-powered caregiving platform combining hardware, computer vision, and human-centric design.

We’re looking for a Product & Partnerships Lead to own ELLO’s product strategy and roadmap, while working closely with external partners to ensure what we build is grounded in real-world needs - without turning the role into sales.

This is a product-first role. Partnerships exist to inform, validate, and de-risk product decisions.

What you’ll own

1. Product strategy & roadmap (core responsibility)

• Own and maintain ELLO’s product roadmap (near-term execution + long-term direction)


• Translate caregiver, family, and partner insights into clear product priorities
  


• Write and maintain PRDs in collaboration with engineering


• Balance speed, scope, and technical trade-offs in an AI + hardware environment


• Ruthlessly prioritise - fewer features, better outcomes

2. Product execution & alignment

• Work closely with:


• 
  
• CEO (vision, trade-offs, sequencing)


• Engineering (AI, backend, frontend)


• Marketing (positioning, messaging, launches)


• Ensure outsourced development teams are aligned to product intent


• Reduce ambiguity for engineers by defining what success looks like
  

3. Partnerships (product-led, not sales)

• Engage selected external stakeholders (e.g. insurers, care providers, ecosystem partners)


• Run product-oriented conversations: pilots, trials, design partnerships


• Assess partnership requests through a product lens:


• 
  
• Does this benefit core users?


• Does it shape or validate the roadmap?


• Does it create long-term optionality?


• Document learnings and feed them back into product decisions

You will not be responsible for revenue targets, deal closing, oraccount management.

What success looks like (first 6–12months)

• A clear, credible, and focused product roadmap


• Faster, calmer product decisions


• Engineering teams building the right things with less rework


• External conversations translating into product insight, not distractions


• CEO spending less time firefighting product questions

Who you are

• 5–10 years experience in product management or product strategy
  


• Experience in early-stage startups (ambiguity doesn’t scare you)


• Comfortable working across AI, engineering, and non-technical stakeholders


• Strong written communicator - you can make complexity feel simple


• Product-led mindset: you protect users and engineers from unnecessary noise

Nice to have

• Experience with AI / data / platforms


• Exposure to healthcare, caregiving, or regulated domains


• Experience working with external partners or enterprise stakeholders

What this role is not

• Not a sales role


• Not a “feature factory”

Working model

• Open to fractional or full-time
  


• Singapore preferred, but flexible for the right person


• Reports directly to the CEO