Order Processing / Sales Support Officer (Supply Chain Ind)

• 5 days work week 

• AWS 

• Work life balance 

About this company : 

This company is a global provider of digital and physical supply chain solutions, helping businesses optimize logistics, eCommerce, and fulfillment.

Job Responsibilities: 

• Responding to inquiries and requests from clients regarding various aspects of their orders, such as order information, status updates, quotations, shipping details, delivery schedules, and inventory availability.

• Providing accurate and timely information to clients, addressing any concerns or issues they may have, and offering solutions to ensure their needs are met effectively.

• Working closely with internal cross-functional teams, including but not limited to logistics, warehouse, sales, and finance departments, to coordinate and fulfill clients' operational requirements.

• Acting as a liaison between clients and internal teams, facilitating communication and ensuring alignment to meet clients' expectations and deadlines.

• Monitoring key performance indicators (KPIs) related to client satisfaction, order accuracy, and on-time delivery, and taking corrective actions as necessary to maintain performance standards.

Job Requirements: 

• At least Diploma in Business or Supply Chain related course 

• 2 years of working experience in similar role 

How to Apply:                                                                                                                                                                                    
Interested candidates, please submit your updated resume by using Quick Apply button

*We regret to inform that only shortlisted candidates will be informed.*

Yip Seow Thung

Registration Number: R24121304

EA License No: 18C9027