Operations Specialist

Main responsibilities:

• To support day-to-day IT operations including support of onboarding/offboarding of employees

• Troubleshoot, diagnose, and resolve end-user IT related issues in a timely and customer-focused manner.

• Manage IT assets including desktops, laptops, mobile devices, and peripherals.

• Maintain documentation of local IT asset inventory. Assist with local IT procurement, license tracking, and vendor coordination (if applicable).

• To provide 1st level Logistics physical support in terms of Shipment readiness, 3rd party forwarding liaison and managing incoming/outgoing goods.

• To perform facilities management to ensure a reliable, secure, and efficient working environment specifically for office and air compressors related peripherals.

• Plan, coordinate and update Maintenance/Repair/Inspection schedule & activities for Office and TC Facilities; Ensure Vendor records and Licenses are up to date

• Other ad hoc work assigned by supervisor 

Qualification:

• Certificates/Diploma in business, IT, or related field (or equivalent experience).

• Added advantage if possesses skills for corporate office facilities management as well as general Fire & Safety, Compressed Air equipment maintenance and licensing requirements OR in Logistics management in terms of liaison with 3rd party forwarders and hands on experience handling incoming/outgoing shipment

• Excellent problem-solving skills and attention to detail.

• Strong interpersonal and communication skills for cross-functional collaboration and user training.