Operations Executive (E-Commerce / FMCG)

Job Overview:

As an Operations Executive, you will play a crucial role in handling both sales and operational tasks. You will be responsible for everything from managing sales processes to overseeing order fulfillment and logistics. This role requires someone who is hands-on, flexible, and eager to contribute to different aspects of the business to ensure smooth operations and excellent customer service.

Key Responsibilities:

• Process sales orders accurately and ensure timely fulfillment.

• Support e-commerce sales operations, including order tracking and customer service.

• Handle customer inquiries related to sales orders and resolve issues promptly.

• Be willing to take on additional responsibilities as needed in a growing and dynamic environment.

Qualifications & Skills:

• 1-3 years of experience in e-commerce preferred.

• Strong organizational skills and attention to detail.

• Excellent communication and problem-solving abilities.

• Ability to work in a fast-paced environment and manage multiple priorities.

• A hands-on, can-do attitude with a willingness to take on various tasks as needed.