Operations Assistant (E-Commerce / FMCG)

Job Overview:

As an Operations Assistant, you will play a crucial role in handling our operational tasks. You will be responsible for assisting with order fulfillment and logistics. This role requires someone who is hands-on, flexible, and eager to contribute to different aspects of the business to ensure smooth operations and excellent customer service.

Key Responsibilities:

• Process orders accurately and ensure timely fulfillment.

• Support e-commerce operations, including order tracking and customer service.

• Handle customer inquiries related to sales orders and resolve issues promptly.

• Be willing to take on additional responsibilities as needed in a growing and dynamic environment.

Qualifications & Skills:

• 1-3 years of experience in e-commerce preferred.

• Strong organizational skills and attention to detail.

• Excellent communication and problem-solving abilities.

• Ability to work in a fast-paced environment and manage multiple priorities.

• A hands-on, can-do attitude with a willingness to take on various tasks as needed.