Marketing Operations Executive

What You'll Be Doing:

• Support retail marketing campaigns and day-to-day operational initiatives

• Create and execute promotional campaigns across online and offline channels

• Work with designers on marketing collaterals, product launches, packaging, and premium gifts

• Handle procurement admin for marketing materials and premiums

• Plan and support events, roadshows, and customer engagement activities

• Participate in livestreams, digital content creation, and social media engagement

• Support e-commerce operations and online sales initiatives

• Conduct market research, sales analysis, and identify emerging trends

• Collaborate with teams across the business to deliver exciting marketing projects

• Handle customer service feedback and work closely with internal teams and retail outlets to ensure timely resolution and a positive customer experience.

What We're Looking For:

• Degree or Diploma in any discipline

• Passionate about marketing, retail, social media, and customer engagement

• Meticulous and organised — comfortable juggling multiple moving parts (campaigns, stock, POs)

• Comfortable interacting with customers both online and offline

• Positive, proactive, and willing to learn

• Resourceful, adaptable, and able to thrive in a fast-paced environment

• Comfortable participating in livestreams and digital content creation (training provided)

What You’ll Get:

• Hands-on experience with a heritage brand evolving into a lifestyle experience

• Autonomy and support to grow your ideas

• Opportunities to work on exciting campaigns with real impact

• A small, agile team with room to grow your career

• Exposure to the full suite of marketing activities