Marketing & Commercial Operations Executive | 6 Months (Convertible) | UP $3.5K

Mon - Fri, 9am - 6pm

Job Descriptions:

1. Membership & CRM Operations

·         Support the execution of membership campaigns, promotions, contests, and loyalty programme initiatives.

·         Manage member communications, including EDMs, push notifications, and other CRM activities.

·         Handle membership-related enquiries and retail escalations, working closely with store teams to ensure timely resolution.

·         Coordinate with internal stakeholders and external vendors to ensure smooth execution of membership activities.

·         Provide administrative and operational support for membership-related projects and initiatives.

2. Marketing Operations & Administrative Support

·         Prepare reports, presentations, and marketing materials.

·         Support purchase order (PO) processing, invoice management, budget tracking, and vendor coordination.

·         Coordinate with internal and external stakeholders to ensure effective project execution.

·         Perform ad hoc operational and administrative duties as required.

3. Category Operations & Commercial Support

·         Support category planning and go-to-market execution across assigned product categories.

·         Coordinate product launches and seasonal campaigns to ensure timely market readiness.

·         Manage product information, system updates, and operational data to maintain accuracy and support business activities.

·         Support order management activities, including PO processing, sample coordination, and submission tracking.

·         Assist with forecasting, inventory monitoring, and product arrival tracking.

·         Work closely with cross-functional teams including Marketing, Supply Chain, Sales, and Operations to support business objectives.

·         Coordinate promotional activities, assortment planning, and product lifecycle management.

·         Maintain business reports, trackers, and operational documentation.

·         Support process improvement initiatives, special projects, and cross-functional business activities.

Job Requirements:

·         Diploma or Degree in Marketing, Business, Supply Chain, or a related discipline.

·         Internship or work experience in marketing, CRM, operations, demand planning, supply chain, or business support will be advantageous.

·         Strong analytical skills with the ability to interpret data, trends, and reports.

·         Proficient in Microsoft Excel and PowerPoint.

·         Organized, detail-oriented, and able to manage multiple priorities.

We regret to inform that only shortlisted candidates will be notified.

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