Marketing & Aftersales Executive - Customer Retention

Benefits:

• Salary range: SGD 3,500 – SGD 4,200

• 5-day work, office hours

• Week 1: Mon - Fri

• Week 2: Tues - Saturday

• Annual company bonus + variable bonus

• Location available to choose from: West/North/Northeast
  

Job Scope:

• Analyse aftersales market data to identify trends and support business growth.

• Develop and execute aftersales campaigns and retention programmes with brand principals.

• Monitor pricing for parts, labour, and accessories to ensure profitability and competitiveness.

• Support sourcing activities including supplier evaluation, tenders, contracts, and negotiations.

• Manage suppliers and contractors to ensure contract compliance and smooth operations.

• Identify new aftersales opportunities and improve existing services.

• Handle customer feedback channels and ensure timely response and resolution.

• Work with CRM, marketing, service, and parts teams to align aftersales strategies and standards.
  

Job Requirement:

• Minimum 3 years of relevant working experience in business operations, automotive, aftersales, marketing analytics, or commercial support roles.

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Teo Yong Han (R22110013)