Manager, Supply Chain Solutions (Bonded Inventory)

JOB PURPOSE

• Support the promotion and implementation of Supply Chain Solutions for Future’s key customer base.

• Drive deeper customer engagement by increasing the number of product lines sold under the program.

• Contribute to long-term customer retention by creating value-added solutions that increase switching costs for competitors.

PRINCIPAL ACCOUNTABILITIES

• Increase the percentage of customer billings done through e-Commerce (as measured by the FIRST Scorecard report).

• This will be achieved through:

• Working alongside Sales Leaders (VP/Director/Manager) to identify and focus on strategic customers.

• Assisting in training branch and sales staff on how to position and communicate the benefits of Supply Chain Solutions.

• Supporting customer presentations and solution implementation.

• Participating in project coordination and rollout of Supply Chain Solutions across assigned accounts.

• Providing implementation support and basic project management for cross-departmental supply chain initiatives.

KEY RESPONSIBILITIES

• Assist in preparing and delivering presentations to potential customers.

• Help conduct training sessions for sales and branch personnel.

• Participate in the end-to-end implementation of Supply Chain Solutions.

• Attend regular meetings with Sales Leaders to align on customer priorities and planning.

• Support the coordination of internal projects related to supply chain initiatives, as assigned by senior management.

• Gain exposure to consultative solution selling and cross-functional collaboration.

REQUIREMENTS

• A Degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field.

• MBA or equivalent postgraduate qualifications are an added advantage, but not mandatory.

• Candidates with strong academic qualifications and/or relevant certifications will be considered in lieu of professional experience

KEY COMPETENCIES & ATTRIBUTES

• Strong interest in supply chain management and process improvement.

• Good presentation and communication skills; able to engage confidently with internal teams and customers.

• Willingness to learn and develop consultative selling skills.

• Ability to work collaboratively in cross-functional teams.

• Open to frequent travel (up to 50% of the time).

• Self-motivated, organized, and proactive in managing tasks and learning opportunities.