Junior Administrative Assistant

Years of Working Experience:

0-1 years

Role Summary

We are looking for a hands-on operator who owns the entire live streaming commerce cycle — from pre-broadcast planning and live execution to post-broadcast order fulfillment and content creation. This is not a support role. You will take full ownership of channel growth, operational accuracy, and brand presence across the platform and beyond. If you thrive in fast-paced environments, love creating content, and can juggle logistics with creativity, this role is for you.

Key Responsibilities

① Platform Live Operations

• Develop broadcast plans — define themes, product lineup, scripts, and run-of-show timelines before each session

• Set up and QC the broadcast environment — lighting, camera, audio, background, and technical checks

• Monitor live chat in real time — drive purchase intent, manage giveaways/events, and engage viewers

• Compile post-broadcast performance reports — viewership, order volume, revenue, and engagement metrics

• Identify improvement areas each session and feed insights into the next broadcast plan

② Order Management & Fulfillment

• Consolidate all orders post-broadcast across platform Shop, DMs, and comment-based orders

• Cross-reference order lists against available inventory and flag discrepancies immediately

• Own the full fulfillment loop: picking → packing → waybill printing → dispatch

• Send shipping confirmations to customers and handle initial claims or inquiry responses

• Track and resolve any missed, delayed, or incorrect shipments through to completion

③ Content & Marketing Production

• Plan, shoot, and edit short-form videos for TikTok feed using CapCut, Premiere Pro, or equivalent tools

• Design broadcast announcement posters, thumbnails, and card-format promotional assets

• Create pre-live teasers and post-live highlight clips to drive channel traffic and follower growth

• Cross-post content across Instagram, KakaoTalk Channel, and other brand platforms

• Develop seasonal and event-based promotional campaigns with supporting visual assets

• Execute content strategies aligned with follower growth and brand awareness goals

④ Store & Inventory Management

• Maintain store display standards — cleanliness, organization, and visual merchandising

• Track all stock movements (in/out) and conduct regular reconciliation between physical and system inventory

• Initiate replenishment orders for broadcast-depleted products and liaise with suppliers

• Forecast inventory needs based on sales trends to prevent overstock or stockouts

• Inspect incoming goods — verify quantity, quality, and packaging condition on receipt

Qualifications

Required

• Active and fluent user of TikTok, Instagram, or equivalent platforms — strong trend awareness is a must

• Proficiency in video editing tools: CapCut, Adobe Premiere Pro, or equivalent

• Design basics for posters and card-format content (Canva proficiency minimum)

• Prior experience processing online orders and managing courier dispatch

• Strong multitasker — able to monitor live chat, confirm orders, and manage broadcast flow simultaneously

• Detail-oriented with a consistent habit of logging data accurately

Preferred

• Hands-on experience operating TikTok Shop or live commerce channels

• Product knowledge in beauty, fashion, or lifestyle categories

• Background in photography, videography, or content direction

• Experience in customer service or CS operations

• Proficiency in Excel or Google Sheets for inventory and order tracking

Employment Type

Probation period (6 months) → Full-time Conversion​​​​​​​

Conversion Eligibility

Full-time offer upon successful completion