Ecommerce specialist (Marketplace Commerce)

About the role

This is an exciting opportunity to join the dynamic and fast-paced ecommerce team as an Ecommerce Specialist (Marketplace Commerce). In this full-time role, you will be responsible for driving the company's presence and sales across various online marketplaces, playing a key part in the continued growth.

Responsibilities

• Maintain and update product listings   eg. Woocommerce, Shopify , Lazada, Shopee ,  TikTok Shop

• Support upload of product information, pricing updates and campaign changes

• Track orders, deliveries, and basic customer inquiries

• Support execution of promotional campaigns

• Prepare and set up Live selling sessions

• Coordinate products, scripts and materials for livestreams

• Support livestream hosts/anchors during live sessions

• Monitor live performance metrics, track affiliate links and basic performance metrics

• Support campaign coordination with influencers

• Prepare reports on sales, livestream performance, and campaign results

What we're looking for

• Minimum 2 years of experience in ecommerce, with a proven track record of success in managing and optimising marketplace channels

• Proven experience with TikTok Shop, TikTok Live, or similar platforms is a strong advantage

• Strong project management and organizational skills, with the ability to prioritize and manage multiple tasks simultaneously

• Effective communication skills, with the ability to collaborate cross-functionally and present insights to stakeholders