E Commerce Trainee

Company Overview

Gizmosquare Pte Ltd is a Singapore-based online lifestyle products retailer founded in 2009. The company values sustainable growth and invests in its people.

Job Summary

You will coordinate online order fulfillment, manage inventory, handle customer enquiries and complaints, and liaise with couriers to ensure timely delivery and customer satisfaction.

Responsibilities

• Coordinate the entire online order fulfillment process to ensure timely and accurate delivery


• Pick and pack products efficiently to meet order requirements and maintain quality standards


• Respond to customer enquiries, feedback, and complaints promptly to enhance customer experience


• Provide clear and accurate product information to assist customers in making informed decisions


• Liaise with courier services to arrange shipments and provide customers with tracking updates


• Monitor and maintain inventory levels to prevent stockouts and support smooth operations