E-commerce Senior Key Account Manager

Job Description

Job Description

1. Manage and develop strategic relationships with major Singapore eCommerce platforms

2. Develop and execute commercial plans to achieve sales and profitability targets

3. Plan and manage online campaigns (e.g., Mega Sales, GSS, 9.9, 11.11, Payday campaigns)

4. Optimize product assortment strategy based on category performance and market trends

5. Drive competitive pricing and promotional strategies while maintaining margin objectives

6. Ensure high-quality product listings, including content accuracy and visual standards

7. Lead sales forecasting and inventory planning

8. Coordinate cross-functionally to ensure smooth operational execution

9. Monitor and analyze key performance indicators including traffic, conversion rate, ROAS, ranking, and sales performance on a weekly basis

10. Conduct category analysis, gap analysis, and competitor benchmarking

11. Prepare regular business reports and actionable insights for management review

Job Requirements

Job Requirements

1. Candidate must be based in Johor Bahru, Malaysia

2. Bachelor’s degree in E-Commerce, Business, Marketing, or a related field OR minimum 3 years of experience in eCommerce or Key Account Management in Malaysia and/or Singapore eCommerce markets

3. Prior experience in FMCG, beauty, wellness, or health supplement industries is an advantage

4. Strong analytical skills with the ability to interpret complex data and generate insights

5. Proven negotiation and stakeholder management skills

6. Proficient in marketplace tools and data analytics platforms

7. Strong commercial acumen with demonstrated ability to grow key accounts

8. Excellent communication, organization, and interpersonal skills

9. Highly adaptable, results-driven, and able to work in a fast-paced environment

10. Any background or knowledge in digital marketing will be an added advantage

11. Experience in mentoring or supervising junior executives and/or Key Account Managers (KAMs) will be advantageous

Additional Notes

Working Hours : 5-day work week, 8.30am – 6.00pm

Working Location: Remote

Monthly Salary Range : RM5,000 – RM6,000

Skills