E-commerce Merchandiser - Jap Market [Tech MNC]

A leading tech MNC.

The Opportunity

• Adecco is partnering with a leading global technology organization to hire a an Online Site Merchandiser.
• This role is focused on Japan Market, helping to improve engagement, drive consistency in style and messaging, and increase conversion by creating a compelling, locally relevant online experience.
• The ideal candidate would come with deep e-commerce expertise, strong analytical skills, and a keen understanding of how customers buy online.

The Talent

• 3+ years of e-commerce experience, ideally with hands-on experience in site optimization, digital merchandising, or conversion rate improvement.
• Native-level proficiency in Japanese is required (95% of work will be in Japanese) and you will be liaising with native Japanese stakeholders.
• Strong analytical skills with the ability to process data, identify trends, and generate actionable insights.
• Excellent attention to detail and ability to work under pressure.
• Strong soft skills for stakeholder communication, prioritization, and collaboration.
• Ability to multi-task, manage competing priorities, and work in a fast-paced environment.
• Understanding of the customer journey online and strategies to increase conversion and engagement.

Job Description

As a Site Merchandiser, you will play a key role in improving the digital store experience, reducing friction in the purchase flow, and enhancing the customer journey. You will work closely with site production, user experience, and marketing teams to deliver locally relevant experiences and optimize online merchandising.

Your Responsibilities Include:

• Review local customer feedback and site metrics to identify pain points, opportunities, and bugs.
• Conduct root cause analysis and recommend process improvements.
• Optimize site content, keyword searches, and navigation to improve conversion.
• Analyze data to develop strategies for site optimization and product merchandising.
• Prioritize and manage multiple projects simultaneously while maintaining attention to detail.
• Develop weekly, monthly, and quarterly performance reviews from an analytical perspective.
• Support weekly newsletter development and other digital communication initiatives.
• Collaborate with stakeholders and provide clear updates to management on priorities and throughput.
• Proactively browse the site and analyze trends to improve the customer experience.
• Contribute to long-term planning, new feature recommendations, and localization strategies to ensure a best-in-class online experience.

Next Step

• Send your resume to: jason.lew@adecco.com
• Email Topic: Job Application - Online Site Merchandiser
• We regret to inform that only shortlisted candidates will be contacted.

Jason Lew Hong Kang
EA Licence Number: 91C2918
Personnel Registration Number: R1876435