Description
Role Summary
This specialist ensures the smooth day-to-day operation and promotional execution across key third-party e-commerce marketplaces to maximise Gross Merchandise Value (GMV).
Key Responsibilities
Platform Operations: Manage all back-end functions and daily health checks for Lazada and TikTok Seller Centre (for all four brands) and conduct basic management for Amazon SG.
Campaign Execution: Plan, set up, and launch all platform-specific campaigns, flash deals, vouchers, and competitive pricing.
Stock Management: Work closely with the warehouse team to ensure stock levels are accurate and communicate Fulfilment by Shopee (FBS) requirements.
Retail Liaison: Serve as the main point of contact for operational matters concerning physical retailers (Watsons, BHG, Al Barakah).
Reporting: Compile and submit dedicated monthly performance reports for all managed marketplaces.
Requirements & Experience
Expert knowledge of e-commerce Seller Centres and back-end campaign mechanics.
Strong organisational skills with acute attention to detail.
Proficiency in data analysis, particularly using Microsoft Excel or Google Sheets for sales tracking and forecasting support.
Ability to manage multiple platforms and priorities simultaneously.
3-5 years of hands-on operational experience managing third-party e-commerce marketplaces (Lazada, TikTok Shop, Shopee, Amazon).
Experience in a fast-paced retail or CPG environment is beneficial.