E-commerce & Livestream Operations Executive

About the Role

We are seeking a detail-oriented, proactive, and results-driven E-commerce & Livestream Operations Executive to support our online sales growth across Shopee, TikTok Shop, and other digital platforms. This role plays a key part in ensuring smooth livestream operations, effective product planning, and strong overall performance of our e-commerce channels.

Key Responsibilities

• Plan, schedule, and coordinate daily/weekly livestream sessions.




• Work closely with hosts, co-hosts, assistants, and technical crew to ensure smooth execution.




• Prepare livestream scripts, product notes, talking points, and promotional mechanics.




• Monitor real-time performance during livestreams and optimize engagement and conversions.




• Track session results (GMV, conversion rate, viewer numbers) and propose improvements.

• Manage product listings, pricing, inventory coordination, and campaign setups on Shopee/TikTok.




• Coordinate with the warehouse and fulfilment team to ensure accurate stock updates and timely orders.




• Execute platform promotions, flash deals, and voucher strategies to boost sales.




• Track performance metrics and conduct daily/weekly sales data analysis.

• Work with creative teams to prepare product photos, descriptions, and marketing materials.




• Ensure product information, benefits, and key selling points are updated and accurate.




• Support marketing initiatives such as product launches and influencer collaborations.

• Analyse traffic, conversion, and sales data to identify areas for improvement.




• Recommend strategies to increase GMV, viewer engagement, and repeat customers.



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  Ensure all operational workflows run smoothly and efficiently.

  
  Requirements
  
  
  

  • Experience in e-commerce operations, livestream operations, or digital marketing preferred.

  
  

  • Familiarity with platforms such as Shopee, TikTok Shop, Lazada, or similar.

  
  

  • Strong analytical skills and ability to work with data-driven insights.

  
  

  • Good communication and coordination skills, especially with cross-functional teams.

  
  

  • Ability to multi-task and work in a fast-paced, retail/commerce-driven environment.

  
  

  • Proficiency in English; Mandarin is an advantage to liaise with internal teams and hosts.

  
  
  
  What We Offer
  
  
  

  • Competitive salary package.

  
  

  • Fast-growing and dynamic work environment.

  
  

  • Opportunities to learn livestream commerce, product management, and digital retail strategy.

  
  

  • Career growth within the e-commerce and marketing teams.