E-commerce & Live Operation Specialist (Beauty & Wellness)
RK Recruitment Pte. Ltd.
Description
Benefits Summary:
Basic up $5500 + AWS + VB
5 Days work week
Location: Jurong East Area
Responsibilities:
E-Commerce & Platform Management
Oversee daily operations on Shopify, Lazada, Shopee, TikTok, and other marketplaces.
Develop and execute e-commerce strategies to boost sales and enhance brand visibility.
Plan and optimize ad spent to maximize ROI and revenue growth.
Track and analyse key performance metrics (sales, ROAS, CTR, conversion rates)
Product Listings & Merchandising
Upload, optimize, and manage product listings with SEO-friendly descriptions and accurate specifications.
Plan promotional campaigns, product bundling, and category merchandising to drive conversions.
Conduct A/B testing and use data-driven insights to enhance product performance.
Live Stream Operation
Set up and check equipment to ensure smooth live sessions.
Manage and facilitate live-stream sessions to boost engagement and conversions.
Run ads and promotions during live streams to attract more viewers.
Troubleshoot technical issues quickly to keep the stream running smoothly.
Engage with customers in real-time and work with the live host to answer questions in the comment section.
Influencer Collaboration & Management
Use affiliate tools to search for and engage with affiliate creators to promote our brands and products.
Assist in setting performance goals and target plans for influencers conducting live sessions.
Monitor and evaluate influencer campaigns, tracking key metrics such as engagement, conversions, and sales impact.
Customer Service & Inventory Coordination
Collaborate with customer service teams to handle inquiries, complaints, and returns.
Work with logistics and inventory teams to manage stock levels and ensure timely order fulfilment.
Requirement
Bachelor’s degree in marketing, Business, E-Commerce, or a related field.
4+ years of experience in e-commerce, preferably in retail or consumer goods.
Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Facebook, Instagram, TikTok).
Strong ability to analyse data and make data-driven decisions.
Result-driven, able to work in fast-paced environments and meet tight deadlines.
Tech-savvy and multitasking skills to juggle multiple e-commerce operations seamlessly.
Experience managing regional or international e-commerce markets (Singapore, Malaysia, Indonesia) is a plus.
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We regret to inform that only shortlisted candidates would be notified We wish you all the best in your career search. You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Raymond Ng Jun Han | EA Personnel No.: R1657009