E-commerce (Lead/Senior)

Working Details

• Working Days: Mon – Fri (Must be responsive on weekends if required)

  • For eg, if system is not working on weekends, they must be able to help out

• Working Hours: 830am – 6pm

• Working Location: 10 Kranji Crescent & 8 Jalan Kilang Barat, #04-08, Singapore 159351

  • Bi-weekly team huddles will be at Kranji

  • Candidate must be ok to travel to both locations

Responsibilities

• Manage and maintain daily operations of the company’s e-commerce platforms and online marketplaces

• Create, update, and optimise product listings, pricing, and promotional campaigns across online channels

• Monitor website and marketplace performance, ensuring smooth functionality and user experience

• Coordinate with internal teams (marketing, operations, logistics) to support online sales activities

• Track and analyse sales data, customer behaviour, and campaign performance

• Handle customer enquiries and resolve order-related issues in a timely manner

• Ensure accurate inventory updates and stock availability across platforms

• Support new product launches and seasonal campaigns

Requirements

• Proven experience (3 - 4 years) in e-commerce or online retail operations

• Familiarity with major e-commerce platforms and marketplaces

  • Shopify / WooCommerce

  • Lazada / Shopee / TikTok Shop

• Strong organisational and problem-solving skills

• Ability to work independently in a fast-paced environment

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Adrian Chan| EA Personnel No: R2199063

Elitez Pte Ltd | EA License No: 16C8004