E-commerce Executive

Company Overview: Alantic sports is a well-established distributor in the business of branded footwear and sports apparel, with a strong footprint in Asia Pacific (Singapore and Malaysia). Our purpose is to give people the freedom to go anywhere in the world by being equipped with the right lifestyle brands. Some notable brands that we manage and operate are Crocs, Teva and FitFlop.

Job Description: We are seeking a motivated and detail-oriented E-Commerce Executive to join our team. We are committed to long-term growth and are seeking individuals who are passionate about eCommerce. This role provides an opportunity to gain expertise in various facets of eCommerce before specializing in a chosen area. If you are passionate about e-commerce, have a strong analytical mindset, and can thrive in a fast-paced environment, we want to hear from you.

Key Responsibilities:

·         E-commerce Account Management:

-          Manage and optimize existing and new eCommerce accounts across multiple platforms, including Lazada, Shopee, and Zalora.

-          Oversee our owned e-commerce websites.

·         Performance Metrics:

-          Achieve quarterly and yearly key performance metrics related to eCommerce sales and customer engagement.

·         Digital Marketing:

-          Assist in planning and executing digital marketing campaigns, including email marketing, social media advertising, and pay-per-click (PPC) advertising.

-          Monitor campaign performance and make data-driven recommendations for optimization.

·         Content Management:

-          Ensure accurate and up-to-date content, including product listings, images, descriptions and prices, aligning with branding guidelines and references.

·         Customer Support:

-          Address operational issues arising from online platforms effectively and promptly.

-          Engage with customers, respond to inquiries, and monitor and manage customer reviews.

·         Order Management:

-          Assist with daily order processing, including picking and packing when necessary.

-          Coordinate with the operations team to ensure smooth order fulfilment and inventory management.

-          Monitor stock level and coordinate replenishment and logistics partner pickups as needed.

·         Adaptability:

-          Support various ad-hoc tasks and projects as required.

Requirements:

Education: Bachelor's degree or diploma in business, marketing, e-commerce, or a related field.

Technical Skills:

-          Proficiency in MS Office Suite.

-          Strong knowledge of e-commerce platforms (e.g., Magento, Shopify), CMS, and digital marketing tools.

-          Photoshop skills for image editing and optimization.

-          Basic HTML skills.

-          Photography skills are a plus.

 Personal Attributes:

-          Energetic and collaborative team player.

-          Results-oriented mindset.

-          Quick learner with a knack for IT systems.

-          Effective time management and multitasking abilities.

-          Meticulous attention to detail and numerical accuracy.

-          Strong work ethics with a proactive approach.

Alantic Sports is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.