E-commerce Executive

Job Description:

• Manage and maintain all e-commerce platforms (Tiktok, Shopee, Lazada, Shopify), including product listings, pricing, inventory and promotional updates.


• Maintain and update the Airtumtec website, including travel advisories, product information and campaign content.


• Oversee customer data in Peppercloud CRM and build automated workflows for coating reminders, birthday gifts and promotional messages.


•  Develop and maintain automation tools to streamline operations, such as order data collation and packing list generation.


• Analyse customer behaviour, sales performance and advertisement ROI to support marketing and business decisions.


• Collaborate with operations, marketing, and management to ensure digital systems align with business workflows.


• Participate in digitalisation initiatives and present systems to stakeholders when required.

• Proficiency in python for automation and data processing.


• Experience managing e-commerce backend dashboards (Tiktok, Shopee, Lazada, Shopify).


• Strong understanding of CRM systems (Peppercloud preferred).


• Good analytical skills with proficiency in excel/google sheets.


• Ability to handle multiple responsibilities and work in a fast-paced environment.


• Strong communication skills and attention to detail.


• Good command of English written and spoken.