E-Commerce Executive

Job Description:

• Customer Support & Issue Resolution: Respond to customer inquiries, resolve issues promptly, and escalate when necessary.


• Order & Product Management: Process orders, maintain accurate product listings, and coordinate with various parties.


• Administrative Support: Handle records, reports, and cross-functional coordination to meet KPIs.


• Campaign Analysis & Execution: Plan and execute advertising campaigns, analyze sales trends, and generate performance insights.


• Reporting: Prepare monthly and campaign reports with actionable insights to optimize performance.

Key Skills and Qualifications:

• 2-3 years of experience in e-commerce, preferably in the retail industry.


• Strong understanding of e-commerce platforms, online marketing strategies, and data analytics.


• Excellent problem-solving and critical thinking skills, with the ability to make data-driven decisions.


• Strong communication and collaboration skills, capable of working effectively with cross-functional teams.