Description
OPEN TO WONDER. LANEIGE.
Skincare driven by curiosity and science.
Job Description:
Assist with ecommerce operations across e-marketplaces and TikTok Shop, inclusive but not limited to inventory management, and customer service.
Monitor, analyze, and report on ecommerce performance metrics, including sales, traffic, and customer behavior.
Support sales growth by working with various internal and external partners to plan and execute seamless online campaigns to achieve key performance metrics.
Work closely with the marketing team on e-merchandising, and content to deliver excellent customer experience online.
Conduct competitor research and analysis within the ecommerce industry to identify areas of improvement and growth opportunities.
Provide livestreaming support as needed, including occasional backend support for affiliate strea mers during peak periods; comfortable with being on-screen for live streaming when required.
Support the implementation of new ecommerce initiative, working cross functionally to coordinate various functions and resources to support online channel development.
Support in any other ad hoc tasks as required.
Job Requirements:
Bachelor degree in Business/Marketing or other related field
At least 2 years of relevant experience in ecommerce management, ideally with TikTok Shop experience
Experience/strong understanding of beauty industry would be ideal
Comfortable working in a fast-paced and constantly changing environment
Extremely detail orientated with strong sense of work prioritization
Flexible and able to deal with ambiguity
Able to work effectively in teams and independently