E-Commerce Executive

Roles & Responsibilities

• Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service etc


• Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces


• Manage digital marketing tactics: including SEO, SEM, social media advertising, email marketing, etc


• Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions


• Liaise with eCommerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives


• Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies


• Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc) accuracy across platforms


• Plan and execute various online campaigns, activities, and promotions to drive sales for all e-Commerce platforms including Lazada, Shopee, Qoo10, Amazon and other platforms.


• Create and update website content, products, images, promotions and banners to ensure the website is kept up to date.


• Responding to enquiries from online customers


• Responsible for daily operations including processing and fulfilment of online sales orders (coordinate, packing, shipping, billing) and logistics-related matters.


• Identify opportunities and participate in the development of new initiatives or enhancements to maximize growth.


• Other administrative duties, ad-hoc tasks projects as assigned.

Requirements:

• Have good working commitment


• Self-motivated individual to achieve sales target


• Friendly, organized, team player


• Diploma in Marketing/Digital Marketing/E-Commerce or equivalent


• Minimum 1 years of relevant experience in the handling of marketplaces (Shopee, Lazada,Qoo10)


• Able to work independently and adhere to deadlines


• Good interpersonal and communication skills


• Attention to details and accuracy


• Proficiency in Google Analytics and marketplaces


• Creative, organized, solutions-oriented, expert multi-tasker, self-motivated, and thrives in high pressure and fast-paced environment


• Effective communicator, able to achieve internal alignment and handle communications with external partners


• Proficient in Microsoft Office and Adobe Photoshop Express

• Job Types: Full-time, Permanent


• Salary: $2,600.00 - $3,500.00 per month

Benefits:

• Employee discount


• Commission pay


• Performance bonus

Work Schedule:

• 5 Days work week