E-Commerce & Digital Marketing Executive

Job Description: E-Commerce & Digital Marketing Executive (Full-time / Part-time)

Location: Singapore

Employment Type: Full-time / Part-time (Flexible Hours)

About the Role

We are looking for a proactive and results-oriented E-Commerce & Digital Marketing

Executive to support the growth of our online retail business. This role is open to both full-

time and part-time candidates with hands-on experience in e-commerce operations,

digital marketing, live commerce, and multi-channel marketplace management.

You will be responsible for managing our online stores, executing digital marketing

campaigns, driving online sales through livestreaming, and ensuring accurate product and

inventory management across multiple sales channels.

Key Responsibilities

E-Commerce Management

• Manage daily operations across Shopee, Lazada, TikTok Shop, and other online

marketplaces.

• Create, upload, and maintain product listings, descriptions, pricing, images, and

inventory.

• Plan, execute, and optimise platform campaigns, vouchers, flash sales, bundle

deals, and promotional activities.

• Monitor sales performance, traffic, conversion rates, and competitor activities.

• Process and monitor online orders to ensure timely fulfilment.

Digital Marketing

• Plan, execute, and optimise advertising campaigns on Facebook, Instagram,

Google, and TikTok.

• Implement SEO strategies to improve website visibility and organic traffic.

• Analyse campaign performance and prepare reports with recommendations to

improve ROI and sales.

• Coordinate marketing content and promotional activities across digital channels.

Live Commerce

• Host or co-host livestream selling sessions on TikTok Shop, Shopee Live, Facebook

Live, and Instagram Live.

• Demonstrate products, engage with viewers, answer customer enquiries, and drive

sales conversions.• Plan livestream schedules, scripts, and promotional activities to maximise audience

engagement.

Product & Inventory Management

• Use SiteGiant to synchronise products, pricing, inventory, and orders across

multiple e-commerce platforms.

• Ensure inventory accuracy and product information consistency across all online

sales channels.

• Resolve product listing and inventory synchronisation issues promptly.

Customer Service & Sales Support

• Respond to customer enquiries through marketplaces and social media platforms.

• Handle customer feedback, returns, and after-sales service professionally.

• Work closely with the warehouse and operations teams to ensure smooth order

fulfilment.

Requirements

• Diploma or Degree in Marketing, Business, E-Commerce, Digital Marketing, or a

related discipline is preferred.

• Minimum 1 year of relevant experience in e-commerce operations, digital

marketing, or online retail. Candidates with strong practical experience are

encouraged to apply.

• Hands-on experience managing Shopee, Lazada, TikTok Shop, or similar e-

commerce platforms.

• Experience using marketplace campaign tools, promotional features, vouchers, and

Seller Centre functions.

• Experience managing Meta (Facebook & Instagram) Ads, Google Ads, TikTok Ads,

and SEO initiatives.

• Comfortable hosting or appearing in livestream selling sessions. Previous

livestream experience is an advantage.

• Experience using SiteGiant for multi-channel product and inventory synchronisation

is highly preferred.

• Proficient in Microsoft Excel, Google Workspace, and basic reporting tools.

• Strong communication, organisational, and problem-solving skills.

• Self-motivated, detail-oriented, and able to work independently in a fast-paced

environment.

Employment OptionsFull-time

• 5-day work week.

• Competitive salary with performance-based incentives.

• Career development and learning opportunities.

Part-time

• Flexible working hours (minimum hours to be mutually agreed).

• Suitable for students, freelancers, or individuals seeking flexible work

arrangements.

• Hourly or pro-rated remuneration based on experience and responsibilities.

Why Join Us?

• Join a growing business where your ideas and contributions make a real impact.

• Gain hands-on experience across leading e-commerce platforms and digital

marketing channels.

• Work in a supportive, collaborative, and flexible environment.

• Enjoy opportunities to develop your skills in e-commerce, digital marketing, and live

commerce while growing your career.