Description
About the Role
We are looking for a creative and hands-on E-Commerce & Social Media Executive to manage our online sales channels and social media presence .
This role is ideal for someone who enjoys creating engaging content, managing e-commerce platforms, working with influencers, and driving online sales through digital campaigns. You will play a key role in growing our brand presence across multiple digital channels while delivering an excellent online customer experience.
Key Responsibilities
E-Commerce
Manage the day-to-day operations of the company's e-commerce platforms and online marketplaces.
Create and maintain product listings, ensuring product information, pricing, and promotions are accurate and up to date.
Coordinate online campaigns, promotions, and product launches.
Monitor sales performance and recommend strategies to improve conversion and online revenue.
Work closely with internal teams to optimize the online shopping experience and customer journey.
Support and coordinate livestream activities to drive customer engagement and sales.
Social Media & Content Creation
Plan, create, film, edit, and publish engaging content across social media platforms such as Instagram, Facebook, TikTok, and Xiaohongshu.
Develop and manage the monthly social media content calendar.
Manage the brand's social media communities by responding to customer enquiries and interactions.
Collaborate with influencers, KOLs, content creators, and partners to increase brand awareness and engagement.
Stay updated on the latest social media trends and recommend creative content ideas.
Digital Marketing
Support digital marketing campaigns across B2B and B2C channels.
Monitor campaign performance and prepare basic reports on social media and e-commerce performance.
Conduct market research and analyse consumer trends to identify new opportunities for business growth.
Requirements
Diploma or Degree in Marketing, Digital Media, Business, Communications, or a related discipline.
Minimum 2–3 years of experience in e-commerce, social media management, digital marketing, or a related role.
Experience managing online marketplaces and social media platforms.
Comfortable filming and editing short-form videos using mobile apps or editing software.
Familiarity with livestream selling or e-commerce operations is an advantage.
Creative with a strong eye for design, branding, and content creation.
Good communication and interpersonal skills.
Self-motivated, proactive, and able to work independently in a fast-paced environment.
Next Step
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
We regret to inform that only shortlisted candidates will be notified.
Charterhouse Resources Pte Ltd (13C6338)
Nix Bo R24123586