Driver Acquisition, ShopeeFood (Recuitment)

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Execute driver partner recruitment activities to achieve assigned hiring targets while ensuring candidate quality and compliance with operational procedures.


• Provide consultation, guidance, and end-to-end support to driver applicants throughout their onboarding journey, from initial engagement and registration to successful platform activation via phone calls, email, SMS, Zalo ZNS, and in-person support at the recruitment office.


• Source and attract qualified candidates through various recruitment channels, including:
  
  
  • Posting job advertisements on relevant platforms.
  
  
  • Conducting social media outreach and community engagement.
  
  
  • Supporting the development of recruitment and employer branding content when required.
  
  
  
  


• Monitor, analyze, and report recruitment performance metrics on a weekly, monthly, and ad-hoc basis.


• Collaborate closely with cross-functional teams to ensure a smooth and efficient recruitment and onboarding process.


• Maintain accurate candidate records and ensure compliance with company policies and operational requirements.


• Perform other duties as assigned by the direct manager.

Requirements:

• Diploma or Bachelor's degree in Human Resources, Business Administration, Communications, or a related field.


• Experience with or knowledge of online recruitment channels is preferred. Experience in creating recruitment content and supporting employer branding initiatives is an advantage.


• Strong communication, consultation, and persuasion skills, with confidence in engaging and supporting candidates through both online and offline channels.


• Proactive, detail-oriented, and able to manage multiple tasks effectively in a KPI-driven environment.


• Ability to monitor recruitment progress, manage recruitment data, and prepare regular performance reports.


• Proficient in Microsoft Office and Google Workspace applications, particularly Google Sheets.


• Strong organizational and problem-solving skills with the ability to work independently and collaboratively in a fast-paced environment.