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Digital Marketing Executive

Consortium For Clinical Research And Innovation Singapore

Full Time Singapore Mid Level Competitive
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Description


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We are a premium Korean confinement centre delivering luxury, hotel‑style service to mothers and newborns. We are looking for a hands‑on Digital Marketing Executive to grow brand awareness, generate quality enquiries, and drive room bookings through content, performance marketing, and strong guest‑focused storytelling.


Key Responsibilities

Performance & Lead Generation


  • Plan, launch, and optimise paid campaigns on Meta (FB/IG) and Google (Search/YouTube/Display) to generate enquiries and bookings.

  • Manage budgets, targeting, creatives, A/B testing, and landing page improvements to improve CPL/CPA and conversion rates.

  • Implement and maintain tracking (e.g., GA4, pixels, basic GTM) and ensure leads are captured correctly.


Content & Brand (Luxury Service Tone)


  • Build and manage a content calendar aligned to key themes: facilities, suites, nursing care, testimonials, packages, promotions, and seasonal campaigns.

  • Create/coordinate content (short videos, reels, photos, simple edits) using tools like Canva/CapCut, and work with external photographers/videographers when needed.

  • Maintain brand voice consistent with luxury hospitality (warm, reassuring, premium).


CRM, Reviews & Partnerships


  • Manage enquiry flow: follow‑up sequences/EDMs/WhatsApp‑first messaging support (in coordination with Sales/Guest Relations).

  • Support online reputation: Google Reviews, listings, and responses (professional, empathetic service recovery tone).

  • Support partnerships/referrals (e.g., maternity clinics, baby brands, parent communities) through digital campaigns and collaterals.


Reporting


  • Track weekly/monthly performance: leads, conversion, booking pipeline, ROAS, top creatives, top keywords, and key learnings.

  • Provide simple reports with clear next‑step recommendations.


Requirements


  • Diploma / Degree in Marketing, Communications, Business, or related field.

  • 3 years experience in digital marketing (hospitality, premium services, healthcare, wellness, or lifestyle brands preferred).

  • Comfortable running ads on Meta Ads Manager and/or Google Ads.

  • Strong copywriting skills with a premium and empathetic tone (mother & baby context).

  • Able to work cross‑functionally with Operations/Nurses/Sales to capture real stories and translate them into marketing content.


Skills & Tools (Preferred)

Meta Ads, Google Ads, GA4, basic tracking/pixels, SEO basics, Canva, CapCut, WordPress, reporting/analytics.



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About Consortium For Clinical Research And Innovation Singapore

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