Digital Learning and Platform Specialist

The Digital Learning & Platform Specialist supports ISCA Academy’s digital learning and professional development initiatives, with a focus on content curation, platform operations and stakeholder coordination for subscription platforms such as ISCAccountify and Boardflix.

Reporting to Associate Director -ISCA Academy, the role contributes to ISCA’s success by ensuring learning content is relevant, high-quality and accessible, while supporting smooth platform operations, innovation, and positive learner experience.

Job Responsibilities

• Support the curation, development and publication of professional development content across digital learning platforms.

• Liaise with subject matter experts, trainers and speakers to coordinate content creation, review materials and manage course set-up.

• Coordinate with ICT teams on platform launches, feature enhancements, system updates and troubleshooting.

• Manage and work with outsourced resources (e.g. video editors, subtitle editors, interns) to meet production timelines and quality standards.

• Support platform operations, including handling email enquiries, EDM execution, reporting, and trainers’ payment processing.

• Assist with data tracking and dashboards (e.g. Power BI) to support performance monitoring and reporting.

• Provide support for ad-hoc Academy events, collaborations and programmes.

Job Requirements

• Degree in Business, Accountancy, Education, Information Systems, or a related discipline. Background or exposure to professional development, education, digital platforms, content coordination or related fields will be an advantage, but is not mandatory

• Fresh graduates are welcome to apply.

• Candidates with relevant experience in professional development, education, digital platforms, content coordination, or related fields will have an advantage.

• Strong organisational and coordination skills, with the ability to manage multiple tasks and timelines. 

• Comfortable communicating and working with different stakeholders (e.g. internal teams, trainers, external vendors). 

• Interest in digital learning, content-based platforms, or online programmes, with willingness to learn new systems. 

• Clear written communication skills for basic user communications and internal coordination. 

• Proactive, adaptable and detail-oriented, with a positive attitude towards learning and problem-solving. 

• Able to work independently as well as collaboratively in a team environment.