Digital Comms & Customer Experience Assistant Manager - 1 Year Contract Up $6K

Digital Communications & Customer Experience Assistant Manager: $4,500 - $6,000

Manager: $$5,840 - $7,600

Work Location: Labrador Tower (Pasir Panjang)                                                                                                                        

Working Hours: Mon – Thurs: 8.30AM to 6.00PM, Fri: 8.30AM – 5.30PM

The client is seeking a Digital Communications professional for a one-year maternity cover. In this role, you will develop and execute digital strategies to help strengthen public awareness and understanding of energy issues.

You will be required to create compelling content, run digital campaigns, and work with various partners to amplify the organizational’s messages across our digital platforms. This role is ideal for someone with strong storytelling skills, an eye for detail, and a passion for using digital communications  to help shape public  understanding  of Singapore’s energy landscape.

Job Description:

Responsibilities will include:

• Support the implementation of digital communications campaigns to strengthen public awareness and engagement on energy issues and initiatives.

• Manage day-to day content updates and postings  across digital platforms including social media channels,  the corporate website and internal communications.

• Develop and adapt digital content, including copywriting, visuals and multimedia, to support communications  campaigns and initiatives.

• Coordinate digital campaigns and assist in tracking performance metrics and analysing results.

• Work closely with internal departments and external vendors to ensure communications activities are consistent messages, and effectively disseminated.

• Assist in identifying content opportunities and apply relevant best practices where appropriate.

Top three must have qualities:

1. 3 or more years of relevant experience for this role

2. Pro-active self-starter and take ownership of responsibilities

3. Strong track record in developing and executing successful digital campaigns

Requirement:

1. Preferably with 3 or more years of experience in digital communications, social media management, campaign management, content creation, or related fields.

2. Strong track record in developing and executing successful digital campaigns that drive audience engagement and growth across platforms.

3. Comfortable working with stakeholders at different levels and functions.

4. Team player with strong project management skills, the ability to multi-task and a keen eye for detail.

5. Pro-active self-starter with ability to take ownership of projects and deliver independently.

6. Hands-on experience with paid and social media. Familiarity with design tools (e.g. Canva, Adobe Illustrator, Photoshop) or video editing (e.g. CapCut) is an advantage