Customer Service Executive [ Ecommerce / Social Media ]

Customer Service Executive
5 days (Monday - Friday)
Location: Redhill
Basic Salary: $2800 - $3300

Responsibilities:

• Provide customer care across walk-in, phone, email, and social media channels to maintain a positive brand experience.

• Handle inquiries, complaints, and sales questions to ensure customer satisfaction and retention.

• Act as primary contact for repairs and returns, coordinating with the repair team for efficient resolution.

• Manage e-commerce operations, including content, order fulfillment, and timely delivery.

• Create marketing and product collaterals: brochures, flyers, packaging, videography, webpages, translations, and POS materials.

• Collaborate with departments to align customer service, marketing, and order fulfillment with company objectives.

• Perform additional tasks in customer service, marketing, or order fulfillment as needed.

Requirements:

• Familiar with consumer electronic products.

• Knowledge in basic graphic design and content creation.

• Attentive to details

Click on the Apply Button and we will be reaching out to you.
Randy Lee R1878689 | One Vogue Pte Ltd 19C9629