Business Development Associate (F&B/e-Commerce)
Morgan McKinley
Description
Job Title: Sales Specialist
Job Duration: 12-month contract with a possibility to extend or to go perm!
Salary: SGD 3,500 - 4,200/month plus commissions
Are you passionate about building meaningful relationships and supporting local businesses? We are looking for a dedicated and proactive Sales Specialist to join our team. This role involves engaging with merchant partners across designated areas, providing on-the-ground support, and driving business growth.
Roles & Responsibilities:
Own face-to-face engagement with merchant partners in your designated area through regular visits and relationship building.
Execute the Area Manager playbook by planning visits, understanding merchants’ businesses, and ensuring high-quality interactions.
Resolve merchant issues promptly or escalate when necessary, coordinating with Product, Support, and Operations teams.
Train merchants on company tools (Merchant App, Self-serve Marketing features, Insights portal) to enhance adoption and business outcomes.
Act as the voice of merchants within company by collecting feedback and sharing best practices.
Develop expertise on your area's merchant landscape, competitive environment, and local market nuances to identify growth opportunities.
Track key performance indicators such as Engagement, Satisfaction Scores, Product Adoption, Retention, and Time-to-Resolution.
Qualifications
3+ years of experience in account management, business development, or field sales (F&B or e-commerce experience a plus).
Strong interpersonal and communication skills with the ability to build trust face-to-face.
Problem solver, proactive, and able to work independently.
Comfortable working with data and tracking KPIs to drive actions.
Proficiency in Chinese is required, as the role involves communication with Chinese stakeholders and customers.
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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345