Billing Calculations Analyst - Support, SPX Express

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Process bi-weekly payroll and weekly incentives for Shopee Xpress Fleet and Backroom ensuring accuracy in pay rates, deductions and statutory benefits 


• Review and validate payroll data for accuracy and addressing any discrepancies prior payroll submission


• Ensure data integrity and confidentiality


• Respond to Service Provider inquiries regarding payroll and incentives


• Analyze Payroll data to identify trends and variances


• Provide recommendations for process improvements to enhance efficiency and improve accuracy


• Partner with Strategy teams to ensure accurate incentives schemes are followed to specific incentives period

Requirements:

• Bachelor’s degree in Accounting/Finance


• Payroll regulations and compliance requirements


• Google Platforms / Microsoft Excel


• E-commerce and Logistics


• Excellent analytical skills, problem-solving and organizational skills


• High attention to detail and accuracy in data management


• Ability to manage sensitive information confidentially


• Strong communication and interpersonal skills for effective collaboration